Conditions of Use

Welcome to A Russian Souvenir Shop. If you visit or shop at A Russian Souvenir Shop you accept all conditions and terms contained here in. Product Descriptions and Disclaimer: A Russian Souvenir Shop attempts to be as accurate as possible. However, A Russian Souvenir Shop does not warrant that product descriptions or other content of this site is 100% accurate, complete, or error free. All handcrafted and hand painted items are all a little different and can vary from the product image on the website. They can also come in different colors, it varies from batch to batch, and being that each are individually painted by various artists it makes them all unique! Some of the Dolls have different faces and features, again making them more collectable! However, they all are High Quality and hand painted in the same style. If for some reason you do not like what you got, we must be notified within 7 days of delivery for return authorization, and the items must be returned in un-used condition and in original packaging. (Many items have special boxes and bags others do not). Items must be sent back via priority mail with delivery confirmation. ( Insurance is optional, but if damaged from shipping...) Only after we have received the items back and they check out OK, will we issue a refund minus 20% restocking fee. Otherwise all sales are final
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